Our Services

We carefully match our carers to the specific needs and personalises of our service users and personal introduce our carers to our service users and family members. We are committed to quality care provision and the needs of our service users.

Hourly Care

The carer is available is awake and alert all the time.

Overnight Care

Carers will assist with companionship and loving care through the final transitions.

Live in Care

Carers can assist with breaks for the main carer or family member.

24 Hour Care

The carer is available is awake and alert all the time.

Palliative Care

Carers will assist with companionship and loving care through the final transitions.

Respite Care

Carers are available for a minimum of 15 minutes and we are available 24 hours a day and 7 days a week.

Call us now to arrange your Free Assessment: Coleshill 02476 637969 Bromsgrove 01527 579557

Frequently asked questions

Does having home care result in a loss of independence?

No. Our belief is that independence is being in control of your decisions. Having in home care services means being in control of your activities and retaining as much independence as each situation allows. Many of our clients just need a little help to continue living a safe and productive life while some might be recovering from a fall or surgery, or other condition. Regardless of your situation, our goal is to enable you the best possible outcome while being in control of your care and daily decisions.

How can I trust a carer in my home?

Just like nurses and doctors, Professional Carers have chosen a career in compassionate care of those in need. HouseOfCare implements a proprietary Screening System which includes a comprehensive background check and screening for compassion, identity, integrity, and competence. Less than 5% of all applicants meet our stringent screen and we rarely advertise for caregivers as most come from word of mouth referral from other happy clients.

How does House of Care attract the best carers?

Our Golden Rule states ‘We will not refer a caregiver into your home that we would not welcome into our own home.’ This high bar was set by our founder in 1982 and is the backbone of our mission. Similar to any working professional, caregivers are attracted to organisations that have trust, compassion, stability, and hope. We encourage you to meet one of our local Directors or Referral Specialists as they will treat you with as much compassion and dignity as they afford to each carer they refer.

What if we don’t like our carer?

Contact us and we’ll refer another carer quickly at no additional referral cost.

Will we have a choice in selecting the carer

Our Care Pairing Process works with each family to understand what unique skills and personality are desired in a carer. Feedback from satisfied clients usually indicates that a personality match is the number 1 factor in a carer match, so we highly encourage client input. We will then make a referral based on our experience and your input.

What is the process of finding a carer?

We make the process of finding a carer very simple and prompt using our Quick Care Placement program. Give us a call and we’ll conduct a brief phone discussion to understand your needs. We then can meet anyone involved in selecting and paying for care at your home for an in-home needs consultation. Within 24 hours of that visit we are usually able to refer a professional carer to your home. Our team continuously screens caregivers beyond current demand to give you quick access to the best caregivers in our community.